Your privacy choices

Location

Convoy accesses your location only when you grant permission, and shares it with other participants only when you enable a feature that requires it (live convoy or event tracking). You can disable the permission at any time.

In the app: Profile → Settings → Permissions, or in system Settings (iOS/Android) → Convoy → Location.

Account and profile data

You can view and update your name, email, photo, and profile details at any time.

In the app: Profile → Edit profile.

Content you share

You can edit or delete your posts, comments, photos, and reviews. Content you mark as public is visible to other Convoy users.

In the app: menu (⋮) on each post or photo → Edit / Delete.

Notifications

Choose which notifications you want to receive (events, messages, convoys), or disable them completely.

In the app: Profile → Settings → Notifications.

WhatsApp

Linking WhatsApp is optional. You can check the link status, unlink the account, or disable the channel. Disabling the channel stops processing and future replies, revokes active sessions, and requests deletion of channel data. We retain only the minimum suppression record needed to prevent unauthorized reactivation.

In the app: Settings → Link WhatsApp. If it is already linked, tap that option to unlink it or choose Disable WhatsApp.

Reactivation does not happen automatically: it requires a new authenticated link from Convoy. Retention and deletion periods are described in the Privacy Policy.

Blocked users

You can block other users to stop seeing their content and messages, and unblock them at any time.

In the app: Profile → Settings → Blocked users.

Delete your Convoy account

You can delete your account and associated personal data directly from the app. Deletion is permanent; we retain only the minimum records we must keep for security, abuse prevention, or a legal obligation, as described in our Privacy Policy.

In the app: Profile → Settings → Delete account → type DELETE → Delete my account.

If you cannot access the app, request deletion from the email address associated with your account. Do not include your password or credentials in the message.

Request deletion by email

Sale or sharing of personal data

Convoy does not sell your personal information to third parties or share it for third-party advertising. Therefore, there is no data-sale opt-out process: we simply do not do it. We share data only with providers needed to operate the service, as described in the Privacy Policy.